Last year we visited two theme parks with the kids, Disneyland Paris and Legoland Windsor. Cue a blog post on dissecting the theme park experiences, how the detail really matters and some of the great service design elements that have been deployed to maximise fun and reduce tedium. Before we go further in my opinion […]
Outlined in this post is a flexible and actionable strategy for accessibility governance across product teams – suitable for start-ups to multi-billion dollar enterprises. Once your organisation decides to embrace accessible design and development, you’ve only just fought the first part of the battle. The next challenge it to get this thinking disseminated through to […]
One of the biggest problem facing education technology today is the way in which existing learning materials are translated onto new technology platforms, without real consideration for the “baggage” technology brings along. Technology brings a lot of extra baggage Let’s take the example of the humble text book – we’ve modernised this learning delivery mechanism, […]
I’m currently in the process of creating a new product (mobile app) from scratch, and decided that being the product designer, this would be a good opportunity to trial out job stories. Here are my two cents on using them and incorporating them into the overall product development cycle. If you’re not familiar with job stories, the following post […]
As a UX Designer does it matter if you create custom styled form widgets for your web sites/apps? What are the risks and implications of creating these? We’ve now reached a point where the online user experience has become a key differentiating factor between very similar online products and services, in a very saturated marketplace. With each […]
Make any site you create accessible, (to a good standard – WCAG 2.0 AA), with the help of the UX Engineer’s “Accessibility Checklist” cheatsheet.